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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawnny Dawn

August 8, 2025

5  out of  5
rating by Dawnny Dawn
"Fed up with my current insurance company raising the premium on me-- I was directed to State Farm from a friend and was so glad I was. Sandra from State Farm helped me a great deal and I couldn't be more happier. The process of switching was quick and easy. She was very knowledgeable in explaining any and everything I needed to know, since it was so long since I went through the process of having a new car insurance. They offer bundle deals as well and road side assistance for very very very cheap. If your insurance carrier are raising prices then you as well should consider switching to State Farm."
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Wizz

July 30, 2025

5  out of  5
rating by Wizz
"My needs were promptly met, no issues at all and I have been a customer for a while now."
We responded:
"Hello! Thank you so much for your continued support and kind words! We're delighted to hear that your needs have been promptly met and that you've had a positive experience with us over time. We look forward to serving you for many years to come! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA"
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Denise Byrd

July 18, 2025

5  out of  5
rating by Denise Byrd
"Zack my state farm agent in Pa is good. He's prompt in returning phone calls & gives you fantastic policy quotes. He'll find you what you best need."
We responded:
"Hi Denise! Thank you so much for your kind words! We're thrilled to hear that Zach has been prompt, helpful, and able to find the best policy options for you. We appreciate your trust and look forward to continuing to serve you! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Joy Best

July 18, 2025

5  out of  5
rating by Joy Best
"talked with colton on the phone/through email and he was super accommodating and kind! great customer service & insurance experience"
We responded:
"Hi Joy! Thank you for your wonderful feedback! We're glad to hear that Colton provided you with accommodating and kind service. Delivering a great customer experience is our top priority, and we're happy to know you had a positive insurance experience with us! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Ashley Canty

July 14, 2025

5  out of  5
rating by Ashley Canty
"Swift service!"
We responded:
"Hi Ashley! Thank you for your feedback! We're glad you appreciated our service and look forward to assisting you again. -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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VENUS DOZIER

July 1, 2025

5  out of  5
rating by VENUS DOZIER
"Customer service amazing"
We responded:
"Hi Venus! Thank you for your kind words! We're delighted to hear you had an amazing customer service experience. We appreciate your business! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Leonard Shatz

June 17, 2025

5  out of  5
rating by Leonard Shatz
"From start to finish my experience with Colton and his team was fantastic. Knowledgeable, True to their word and highly personable. Thanks!"
We responded:
"Hi Leonard! Thank you for your wonderful review! We're so glad to hear that you had a fantastic experience with Colton and his team. We pride ourselves on being knowledgeable, trustworthy, and personable, so it’s great to know that we met your expectations. Your appreciation means a lot to us, and we look forward to assisting you again in the future! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA"
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Jason “Jake” Doyle

June 16, 2025

5  out of  5
rating by Jason “Jake” Doyle
"Alexa was extremely helpful in streamlining my insurance policy. Very efficient. I had my new insurance declaration within minutes after our call. Thank You!"
We responded:
"Hi Jake! Thank you for your fantastic review! We're thrilled to hear that Alexa was able to streamline your insurance policy and provide you with your new declaration so quickly. Efficiency and helpfulness are our top priorities, and it's great to know we delivered on both. We appreciate your kind words and are here to assist you anytime! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA"
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Erik Blindenbacher

June 10, 2025

5  out of  5
rating by Erik Blindenbacher
"Called this morning and was able to get set up with business car insurance. Zach was super helpful and got the job done in a timely manner. Definitely recommend Zach and Henry!"
We responded:
"Hi Erik! Thank you for your glowing review! We're so pleased to hear that Zach was able to assist you with setting up your business car insurance efficiently. We appreciate your recommendation and will be sure to pass along your kind words to both Zach and Henry. If you need anything else in the future, don’t hesitate to reach out. We’re here to help! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Sarah Jang

June 9, 2025

5  out of  5
rating by Sarah Jang
"They did a great job of working with me to find the best deals/rates for my auto and renters insurance! Very friendly and easy to talk to."
We responded:
"Hi Sarah! Thank you for your wonderful review! We’re thrilled to hear that our team was able to help you find the best deals for your auto and renters insurance. We pride ourselves on being friendly and approachable, so it’s great to know you had a positive experience. If you need any further assistance, feel free to reach out anytime. We appreciate your feedback! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA"
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Jake Lewis

June 4, 2025

5  out of  5
rating by Jake Lewis
"Always a great experience!"
We responded:
"Hi Jake! Thank you for your review! We’re so glad to hear that you consistently have a great experience with us. Your continued support means a lot to our team, and we look forward to serving you again soon! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA"
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Sheena L

June 3, 2025

5  out of  5
rating by Sheena L
"Sandra has been a pleasure to work with. I had USAA for years and they do not stack motorcycles with cars. I had to have a separate policy with Progressive for my motorcycles. State Farm was able to stack everything and I get one bill versus two with a better price overall. Very happy with my experience as a new client. 6/3/25 Spoke with Jessi for my yearly renewal and went over my policy. Easy to work with. Thanks for working with my schedule."
We responded:
"Hi Sheena! Thank you for the great review! "
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Rafael Cruz

May 30, 2025

5  out of  5
rating by Rafael Cruz
"Great service, met all of my needs and greatly exceeded my expectations"
We responded:
"Hi Rafael! Thank you for your fantastic review! We’re thrilled to hear that we were able to meet your needs and exceed your expectations. Providing great service is what we strive for, and your feedback means a lot to us. If you need anything else in the future, don’t hesitate to reach out. We’re here to help! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Edward Schlesser

May 28, 2025

5  out of  5
rating by Edward Schlesser
"I had a pleasant experience talking with Jessi . She was very friendly and helpful."
We responded:
"Hi Edward! Thank you for your kind feedback! We’re so glad to hear that you had a pleasant experience with Jessi. Providing friendly and helpful service is our priority, and it’s wonderful to know we met your expectations. If you have any more questions or need assistance in the future, please feel free to reach out! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Les Walck

May 23, 2025

5  out of  5
rating by Les Walck
"Everything went smoothly and saved around $45/months on car and home insurance."
We responded:
"Hi Les! Thank you for your great review! We’re thrilled to hear that everything went smoothly and that you were able to save on your car and home insurance. It's always our goal to provide excellent service while helping our clients find the best savings. If you have any questions or need further assistance, feel free to reach out anytime! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Kathy Valentine

May 12, 2025

5  out of  5
rating by Kathy Valentine
"AGENT COLTEN POLUMBO WAS GREAT TO WORK WITH HE HELPED ME THRU THE PROCESS AND ANSWERED ALL MY QUESTIONS."
We responded:
"Hi Kathy! Thank you for your wonderful review! We're thrilled to hear that Colton was able to assist you throughout the process and answer all your questions. Providing excellent support is our priority, and it's great to know that you had a positive experience. If you need anything else in the future, please don’t hesitate to reach out! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Eric Boyer

May 9, 2025

5  out of  5
rating by Eric Boyer
"Julia was lovely to work with and has always been very responsive. Nothing but a great experience working with her!"
We responded:
"Hi Eric! This is so great to hear, we are happy to have you with our agency! "
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Paul Wiener

April 8, 2025

5  out of  5
rating by Paul Wiener
"After shopping around, we bought a condo policy today, partly because Of how helpful and friendly Zach was when we inquired at State Farm about the options for us and the ease with which we could make the purchase. I couldn’t have asked for a more knowledgeable, forthcoming and friendly agent. Consider yourselves lucky to have him."
We responded:
"Hi Paul! Thank you for taking the time to share your experience! We're so glad to hear that Zach was able to assist you in finding the right condo policy and that you appreciated his knowledge and friendliness. We’re lucky to have him on our team! If you have any more questions or need assistance in the future, please don't hesitate to reach out. -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Chip Hargis

April 8, 2025

5  out of  5
rating by Chip Hargis
"Whenever I call it’s always met with friendly demeanor and straight to the point business which is what I like. Couldn’t ask for a better agent and staff. I highly recommend doing your insurance business here."
We responded:
"Hi Chip! Thank you for your wonderful review! We're delighted to hear that you appreciate our friendly and straightforward approach. Our team strives to provide the best service possible, and your recommendation means a lot to us. If you ever need assistance or have questions, don’t hesitate to reach out. -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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badr fask

April 7, 2025

5  out of  5
rating by badr fask
"Jeff was very helpful and made it quick and simple"
We responded:
"Hi Badr! Thank you for the great review! "
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Beth Agnew

March 28, 2025

5  out of  5
rating by Beth Agnew
"Enjoyed working with Zach to build our policies with State Farm. He contacted me immediately and we were able to finalize everything in a few days! Thanks Zach!"
We responded:
"Hi Beth! Thank you so much for your positive review! We're thrilled to hear that you had a great experience working with Zach to bundle your auto, home and umbrella insurance. His dedication to providing prompt and efficient service is truly appreciated. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing State Farm! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Douglas Martella

March 28, 2025

5  out of  5
rating by Douglas Martella
"When I was contacted with state Fatm. The person I met was Zach. He was cordial. He answered all my questions and what was very helpful."
We responded:
"Hi Doug! Thank you for taking the time to share your experience! We're glad to hear that Zach was able to assist you with your auto insurance and answer all your questions. His cordial approach and helpfulness are what we strive for at State Farm. If you need any further assistance or have more questions in the future, please feel free to reach out. We appreciate your feedback! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Mark Puican

March 27, 2025

5  out of  5
rating by Mark Puican
"Eric at State Farm was amazing to work with answering all of my questions with a ton of patience and saved me a bunch of money while increasing the coverage! Thanks so much and Henry, you’re lucky to have Eric on your team!"
We responded:
"Hi Mark! Thank you so much for your kind words! We're thrilled to hear that Eric was able to assist you effectively and save you money while enhancing your coverage. We’re proud to have him on our team, and your feedback means a lot to us. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing State Farm! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Bruce Castagna

March 25, 2025

5  out of  5
rating by Bruce Castagna
"Zack was a real Jem. Very patient and understanding. Thank you so much..."
We responded:
"Hi Bruce! Thank you for your kind words! We're delighted to hear that Zack provided you with such patient and understanding service. If you need any further assistance, please feel free to reach out. We appreciate your support! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Mary Tate

March 14, 2025

5  out of  5
rating by Mary Tate
"Jessi was very professional, courtesy and informative. Going over my policies was like talking to a friend. She was able to answer all my questions and concerns easily. Mary Tate"
We responded:
"Hi Mary! Thank you for your wonderful review! We're so glad to hear that Jessi provided you with such professional and friendly service. It’s great to know that she was able to address all your questions and concerns in a way that felt comfortable and approachable. We appreciate your feedback and are here for you anytime you need assistance. Thank you for choosing us! -Henry Nace State Farm, Philadelphia & West Chester, PA "